Julian Cope presents Head Heritage

How? Employ someone not wearing any kind of uniform to stand at every SAM watching in case someone leaves a crate of beer, so they can 'engage them in conversation' and then pull the glass from their eye when the dialogue turns sour? You want road rage to intrude on your sunday afternoon stroll on the downs? In your ideal world they'd smile and agree that yes, they'd been foolish and thoughtless, but as you say, we don't live in an ideal world, and you're more likely to be confronted with violence than understanding.