Didn't think owt was too confrontational, thought content was fine meself. This particular issue is already way past the date when confrontation became due!!!
Actual words could stand a bit of polishing I guess. I've already volunteered <shiver> to do that sorta stuff when I can if people want me to & set decent deadlines! Let me know when you've got summat yer happy with nigel, email it to me & I'll have a hack at it with me red pen.