Brigantes knows what he's talking about. Keep it simple or get in a muddle with people signing up to thngs they don't understand- or not signing 'cos they only agree/understand bits of it.
Someone earlier said something about "maladministration" being a good word. Fine to throw that around here, but are we going to publicly accuse EH of that? You can hold an opinion, but if you turn that into an accusation then beware. Evidence? Proof? Court? That's why I said at the beginning that access to legal advice would be essential.