It was a rather unwise and intolerant letter/email to write. It made me think though, about if you go to a restaurant or a shop (other places that are offering a service to members of the public) - can they not say, that they can opt to refuse to serve you without giving a reason?
Does this mean that he could have said 'no' without elaborating and no fuss could have ensued?
I know usually such an opt out would be reserved for ousting annoying drunk people (I realise this is not the same situation as refusing to rent a room to people because you don't like their personal sexual /religious/ etc inclinations)
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