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The Future of Customer Service
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The Future of Customer Service
Mar 06, 2007, 16:36
My fecking cellphone company apparently has sold off a division or something. What used to be a direct call that took all of two minutes now takes two hours of listening to blaringly bad hold music and dropped connections.

I had to provision a new cellphone this morning & I've been on hold, or getting disconnected, or listening to people tell me that I have to undergo some kind of elaborate phone 'programming' that had bore no relation at all to the phone I was using....all bleedin' morning.

Ah! it finally is working as we speak. Still, what a pain in the ass. I'm displeased to the extreme.

Rant over.

Don't use Sprint.

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